PRIVACY POLICY

At LimostarNY, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we collect it, the purposes for which it is used, how consent is managed, how long data is retained, and under what circumstances it may be shared.

By accessing or using the LimostarNY website and services, you acknowledge and agree to the data practices described in this Privacy Policy. Your use of the platform is also subject to our Terms and Conditions.

LimostarNY may update this Privacy Policy from time to time. Any changes will become effective upon posting on the website. Continued use of the platform after such updates constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

This Privacy Policy is designed to comply with applicable data protection laws and regulations, including relevant U.S. federal and international standards, with consideration of New York regulatory frameworks.

1. GENERAL INFORMATION

Personal data collected through the website:

https://limostarny.com

is processed under the responsibility of:

LIMOSTAR NY
Phone: +1 (516) 494-3878
Email: info@limostarny.com

(hereinafter referred to as “LimostarNY”), acting as the data controller in accordance with applicable data protection laws.

2. TYPES OF INFORMATION COLLECTED

The information we collect helps us deliver, personalize, and continuously improve the user experience on LimostarNY.

Below are the categories of data we may collect:

2.1 Information You Provide

We collect information that you voluntarily provide when interacting with the platform, such as when browsing the website, registering, booking services, contacting us, or completing forms.

This may include:

• Name
• Email address
  Phone number
• Address
• Any additional information you choose to provide directly or through your interactions

LimostarNY does not collect personally identifiable information unless it is voluntarily provided by the user.

2.2 Automatically Collected Information

When you access and use the website, certain data is automatically collected, including:

• IP address
• Device type and technical characteristics
• Operating system
• Browser type and version
  Referring URLs
• Usage and interaction data
• Approximate location
  Frequency of use

If accessed via mobile devices, additional data may include:

• Device identifiers
• Device model and manufacturer
• Operating system and version
• IP address

2.3 Payment Information

Payment details (such as credit or debit card information) are not stored directly by LimostarNY. Instead, they are securely processed by third-party payment providers such as Stripe.

By completing a transaction, you authorize the processing of your payment information solely for the purpose of completing the requested service.

Such processing is subject to both this Privacy Policy and the applicable policies of the payment provider. LimostarNY may use alternative payment providers as needed.

See Stripe’s privacy policy here:

https://stripe.com/gb/privacy

2.4 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc., to understand how users interact with our website.

Google Analytics collects information such as IP addresses, device identifiers, browsing behavior, and usage metrics through cookies and similar technologies.

The information generated may be transmitted to and stored on servers located in the United States.

You can review Google’s Privacy Policy here:
https://policies.google.com/privacy

2.5 Facebook Pixel

Our website uses the Facebook Pixel, a tracking and analytics tool that allows us to:

Measure advertising performance
Analyze user behavior
Personalize content and marketing

Data collected through the Facebook Pixel is handled by Meta Platforms, Inc. in accordance with its privacy policy.

You can review Facebook’s Privacy Policy here:
https://www.facebook.com/privacy/explanation

2.6 Social Media

Our website may include links or integrations with social media platforms. Your interaction with such features may result in the sharing of information with those platforms.

We recommend reviewing the privacy policies of each social network before engaging with them.

3. DATA RETENTION

Personal data collected through the LimostarNY website and services will be retained for as long as necessary to fulfill the purposes for which it was collected, including service delivery and management of the user relationship.

Where a user maintains an active account, personal data may be retained for the duration of that relationship. Data may also be retained for a longer period where the user has provided consent, until such consent is withdrawn.

LimostarNY may further retain personal data where required to comply with legal or regulatory obligations, or in response to lawful requests from competent authorities.

Once the applicable retention period has expired, personal data will be securely deleted or anonymized in accordance with applicable standards.

Please note that once data has been deleted, it will no longer be possible to exercise rights such as access, correction, deletion, or data portability with respect to that information.

4. USE OF INFORMATION

At LimostarNY, we use the information we collect to operate, improve, and protect our platform, as well as to provide a seamless and personalized user experience.

Specifically, personal data may be used to:

• Identify users within our systems.
• Manage account registration and user profiles.
• Provide and manage services, including chauffeured transportation bookings.
• Process and administer reservations made through the website.
• Issue invoices and process payments.
• Send service-related communications, such as confirmations, updates, security alerts, and administrative messages.
• Respond to inquiries and provide customer support.
• Improve website functionality, services, and internal operations.
• Analyze user behavior to enhance the platform experience.
• Send marketing, promotional, and informational communications regarding our services, events, and offers, including those from selected partners where applicable.
• Personalize content and marketing strategies.
• Combine user data with third-party information to better understand user needs and improve services.
• Detect, prevent, and investigate fraudulent, unauthorized, or illegal activities, and maintain platform security.

5. CONSENT TO DATA PROCESSING

Users provide their consent to the collection, use, and processing of their personal data when interacting with the LimostarNY platform, including, but not limited to, when they:

Register on the website.
Request, schedule, or purchase services.
Submit information through contact forms or communicate through our available channels.
Provide personal information for the purpose of being contacted or receiving service-related communications.

By engaging in any of these activities, users agree to the processing of their personal data in accordance with this Privacy Policy.

Users may withdraw their consent at any time by contacting us through the available channels. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to such request.

6. HOW WE SHARE INFORMATION

At LimostarNY, user data is a core asset, and we do not sell or trade personal information to third parties.

We may share personal data only in the following circumstances:

6.1 Service Providers

We may share information with third-party service providers that support the operation of our platform, including:

• Payment processing (e.g., Stripe)
• Data analytics (e.g., Google Analytics)
• Advertising and marketing tools (e.g., Meta/Facebook and Google Ads)
• Hosting, infrastructure, and technical services
  Communication and email delivery services

These providers are granted access only to the data necessary to perform their functions and are required to use it solely for those purposes, in accordance with their privacy policies and this Privacy Policy.

6.2 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of such transaction.

Users will be notified through appropriate channels, and any data handling will remain subject to this Privacy Policy or an equivalent framework.

6.3 Legal Compliance and Protection

We may disclose personal information when necessary to:

Comply with legal obligations or lawful requests
Enforce our Terms and Conditions or other agreements
Protect the rights, safety, or property of LimostarNY, its users, or third parties
Detect, prevent, or investigate fraud or illegal activities

6.4 With User Consent

Any sharing of personal data outside the scenarios described above will only occur with the user’s prior consent, with the option to accept or decline such disclosure.

6.5 Aggregated or Anonymized Data

We may use and share aggregated or anonymized data for statistical, analytical, or business purposes. This data does not identify individual users.

6.6 Email Communications

User email addresses are used solely for the purposes outlined in this Privacy Policy. LimostarNY does not sell, rent, or disclose email addresses to third parties.

7. EMAIL COMMUNICATIONS AND MARKETING

7.1 Email Marketing Providers

LimostarNY uses third-party platforms such as Mailchimp (Intuit) and GoHighLevel to manage email marketing communications.

These tools are used to:

• Manage subscriber lists
• Send promotional and marketing emails
• Track engagement (e.g., email opens and clicks using tracking pixels or similar technologies)

These providers process personal data solely on behalf of LimostarNY and under our instructions. Only the minimum necessary data is shared, and appropriate agreements are in place to ensure compliance with applicable data protection laws.

Privacy policies:

Mailchimp (Intuit): https://www.intuit.com/privacy/statement/
GoHighLevel: https://www.gohighlevel.com/privacy-policy

7.2 Transactional vs. Marketing Emails

We distinguish between two types of email communications:

a. Transactional or service-related emails
These include booking confirmations, invoices, updates, security alerts, and administrative messages.
They are essential for service delivery and may be sent regardless of marketing preferences.

b. Marketing or promotional emails
These include offers, updates, events, and information about LimostarNY services or selected partners.

Such emails may be sent when:

• The user has voluntarily provided their email address
• There is an existing business relationship
• The user has not opted out of receiving marketing communications

LimostarNY does not use purchased or rented email lists.

7.3 Opt-Out and Unsubscribe

All marketing emails include a clear unsubscribe link.

Users may opt out at any time by:

• Clicking the unsubscribe link
• Replying to the email with a request
• Contacting us at: info@red-woodpecker-609172.hostingersite.com

Requests will be processed within up to ten (10) business days. Once unsubscribed, users will no longer receive marketing communications.

Opting out does not affect transactional or service-related communications.

7.4 Compliance

LimostarNY complies with applicable regulations governing electronic communications, including the U.S. CAN-SPAM Act.

Accordingly:

• Marketing emails are clearly identified when required
• Header and subject line information is accurate
• A clear unsubscribe mechanism is provided
  Unsolicited bulk emails are not sent

We also maintain records of consent, opt-outs, and business relationships in accordance with legal requirements and provider policies.

8. DATA SECURITY

At LimostarNY, we implement reasonable technical and organizational measures to protect the security of users’ personal data.

We use industry-standard encryption protocols, such as Secure Sockets Layer (SSL), to safeguard information during transmission through the website. In the case of transactions, data is transmitted over secure connections to reduce the risk of interception.

Access to personal data is restricted to authorized personnel, employees, contractors, and service providers who require such information to perform legitimate functions related to service delivery, and who are subject to confidentiality obligations.

We follow generally accepted industry standards to protect personal information both during transmission and once it is received and stored within our systems.

However, users acknowledge that no method of transmission over the Internet or electronic storage is completely secure. Accordingly, while LimostarNY strives to use commercially reasonable means to protect personal data, we cannot guarantee absolute security.

LimostarNY does not sell, rent, or disclose personal information to third parties without user consent, except where required by law or competent authorities.

9. USER RIGHTS

Users who provide personal data through the LimostarNY website have certain rights regarding their information, which may be exercised at any time in accordance with applicable data protection laws.

These rights include:

• Right of access and data portability:
  You may request access to your personal data and obtain a copy in a structured format.
• Right to rectification:
  You may request correction or updating of inaccurate or incomplete data.
• Right to erasure (deletion):
  You may request deletion of your data when it is no longer necessary or when you withdraw consent.
• Right to restriction of processing:
  You may request that the use of your data be limited under certain circumstances.
• Right to object:
  You may object to processing based on legitimate interests or specific purposes, unless overriding legal grounds apply.
• Right to be informed:
  You have the right to know what data we collect, how it is used, how long it is retained, and whether it is shared with third parties.
• Right to withdraw consent:
  Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
• Right to lodge a complaint:
  You may file a complaint with a relevant data protection authority if you believe your rights have been violated.
• Rights related to automated decision-making:
  Where applicable, you may request information about automated processing and object to such practices.

Users may exercise these rights by contacting LimostarNY through the available contact channels. Requests will be handled within a reasonable timeframe and in accordance with applicable law.

10. CHILDREN’S PRIVACY

LimostarNY is committed to protecting the privacy of minors and complying with applicable data protection laws.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from individuals below this age. If you are a parent or guardian and become aware that a child under 13 has provided us with personal data, please contact us so we can take appropriate action to remove such information.

For users under the age of 18, use of the platform should occur under the supervision of a parent or legal guardian. If we become aware that personal data has been collected from a minor without proper authorization, we will take reasonable steps to delete such information.

11. THIRD-PARTY SERVICES

Unless otherwise expressly stated in this Privacy Policy, this policy applies only to the collection and use of personal information by LimostarNY.

When users interact with third-party services—such as external websites, integrations, or service providers—the handling of their information will be governed by the privacy policies of those third parties, over which LimostarNY has no control.

LimostarNY is not responsible for the privacy practices, policies, or security measures of third-party websites or services, including those linked from our platform.

Users are encouraged to review the privacy policies of any third-party service before sharing personal information, in order to understand how their data will be used.

12. CONTACT US

If you have any questions, requests, or concerns regarding this Privacy Policy, or about how your personal data is handled and protected, you may contact LimostarNY through our contact form or using the following details:

LIMOSTAR NY

Email: info@limostarny.com

Phone: +1 (516) 494-3878